Contact Us
Get in touch with Mobile DNA Group to schedule testing, ask questions, or learn more about our services. We're here to help with all your DNA testing needs.
Get In Touch
Get in touch with Mobile DNA Group to schedule testing, ask questions, or learn more about our services. We're here to help with all your DNA testing needs.
Hours
Mon | 05:00 am – 09:00 pm | |
Tue | 05:00 am – 09:00 pm | |
Wed | 05:00 am – 09:00 pm | |
Thu | 05:00 am – 09:00 pm | |
Fri | 05:00 am – 09:00 pm | |
Sat | By Appointment | |
Sun | By Appointment |
Closed Major Holidays
Mobile DNA Group Refund Policy
At Mobile DNA Group, we are committed to delivering accurate and professional DNA testing services. Since our services are conducted in person and do not involve home test kits, our refund policy is as follows:
1. Refund Eligibility
Refunds may be granted under the following conditions:
- Service Cancellation: If you cancel your appointment at least 24 hours before the scheduled time, you may be eligible for a refund, minus any administrative fees.
- Service Unavailability: If Mobile DNA Group is unable to perform the service due to unforeseen circumstances on our part, you are entitled to a full refund.
2. Non-Refundable Circumstances
Refunds will not be issued under these conditions:
- Late Cancellations: Appointments canceled within 24 hours of the scheduled time are non-refundable.
- Missed Appointments: Refunds will not be granted if you fail to show up for your scheduled appointment.
- Completed Services: Once the DNA collection process has been completed, refunds are not available.
3. Rescheduling Policy
If you are unable to attend your appointment, you may reschedule at no additional charge by contacting us at least 24 hours in advance.
4. How to Request a Refund
To request a refund, please contact our customer service team at contactus@mobilednagroup.com. Include your appointment details and the reason for your request. Refunds may take up to 7-10 business days to process.
At Mobile DNA Group, we prioritize professionalism and client satisfaction. For further questions or assistance, please don't hesitate to reach our to us via email at contactus@mobilednagroup.com or call us at (954) 754-0175.
Our Service Areas
Broward County
Palm Beach County
Palm Beach County
- Coconut Creek
- Cooper City
- Coral Springs
- Dania Beach
- Davie
- Deerfield Beach
- Fort Lauderdale
- Hallandale Beach
- Hillsboro Beach
- Hollywood
- Lauderdale Lakes
- Lauderdale-By-The-Sea
- Lauderhill
- Lighthouse Point
- Margate
- Miramar
- North Lauderdale
- Oakland Park
- Parkland
- Pembroke Pines
- Plantation
- Pompano Beach
- Southwest Ranches
- Sunrise
- Tamarac
- Weston
- Wilton Manors
Palm Beach County
Palm Beach County
Palm Beach County
- Atlantis
- Belle Glade
- Boca Glade
- Boynton Beach
- Briny Breezes
- Cloud Lake
- Delray Beach
- Glen Ridge
- Golf
- Greenacres
- Gulfstream
- Haverhill
- Highland Beach
- Hypoluxo
- Juno Beach
- Jupiter
- Jupiter Inlet Colony
- Lake Clarke Shores
- Lake Park
- Lake Worth Beach
- Lantana
- Manalapan
- Loxahatchee Groves
- North Palm Beach
- Ocean Ridge
- Mangonia Park
- Palm Beach
- Palm Beach Gardens
- Pahokee
- Wellington
- West Palm Beach
Miami-Dade County
Palm Beach County
Miami-Dade County
- Aventura
- Bal Harbour
- Biscayne Park
- Coconut Grove
- Cora Gables
- Cutler Bay
- Doral
- El Portal
- Florida City
- Golden Beach
- Hialeah
- Hialeah Gardens
- Homestead
- Indian Creek
- Key Biscayne
- Medley
- Miami
- Miami Beach
- Miami Lakes
- Miami Gardens
- Miami Shores
- Miami Springs
- North Miami
- North Miami Beach
- Opa-Locka
- Palmetto Bay
- Pinecrest
- South Miami
- Sunny Isles Beach
- Sweetwater
- Surfside
Frequently Asked Questions
Quick answers to common questions about our services
Scheduling a DNA test with Mobile DNA Group is simple. You can contact us by phone at (954) 754-0175, email us at info@mobilednagroup.com, or fill out the contact form on this page. We'll discuss your specific testing needs, answer any questions you have, and schedule a convenient time and location for your test.
The sample collection process typically takes only 10-15 minutes per person. Once samples are collected, standard processing time is 3-5 business days for results. We offer expedited processing options for time-sensitive cases, with results available in as little as 1-2 business days for an additional fee.
Yes, absolutely. Our mobile testing service only affects how samples are collected, not how they are analyzed. All samples are sent to AABB-accredited laboratories for testing, ensuring the same high level of accuracy as samples collected in a laboratory setting. Our paternity and relationship testing provides 99.99% accuracy for inclusions and 100% accuracy for exclusions.
We provide mobile DNA testing services throughout the surrounding counties of Broward, Palm Beach, and Miami-Dade. Please see our Service Areas section above for specific locations, or contact us to inquire about service availability in your area. We're continually expanding our service area to meet client needs.
The cost of DNA testing varies depending on the type of test, the number of people being tested, and whether you need legal (court-admissible) or non-legal testing. Please contact us for specific pricing information based on your needs. We strive to provide competitive pricing while maintaining the highest standards of accuracy and service.
Ready to Schedule Your DNA Testing?
Contact us today to discuss your specific needs and schedule convenient, professional DNA testing at your preferred location.
MOBILE DNA GROUP
Sunrise, Florida, United States
Copyright © 2025 MOBILE DNA GROUP - All Rights Reserved.
Welcome To Mobile DNA Group
We are your trusted partner in mobile DNA testing, providing fast, accurate, and confidential services tailored to your needs. Whether it's for paternity, relationship verification, or personal peace of mind, we deliver answers wherever you are, with professionalism and care.
At Mobile DNA Group, we bring science and compassion together to support you every step of the way.
Join us to you have your DNA testing come directly to you without leaving your home or workplace, confidential, affordable and accessible—because we care.
Discover truth - Choose Mobile DNA Group.